Shipping Policy

Shipping Times:

The majority of orders are shipped out within 24 hours of purchase; where noted, some items may ship separately and take up to 3 business days to ship.

 United States (Includes Tracking)
Free Shipping
4-9 Business Days

Free Shipping + Insurance 

4-9 Business Days

 

     Europe (Includes Tracking)
    Free Shipping
    3-8  Business Days

    Free Shipping + Insurance 

    3-8 Business Days

     

    International (Includes Tracking)

     

    Free Shipping

    7-14 Business Days

    Free Shipping + Insurance 

    7-14 Business Days

     

    Shipping times are only estimates and unfortunately, cannot be guaranteed. 

    **Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.

    **Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.

     

      Shipping Confirmation:

      • Once your order has shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.

      Order Tracking:

      • You can track the status of your order at any time by entering your tracking number on our website's Order Tracking page.

      If you have any questions or concerns about your order's shipping status, please don't hesitate to contact our customer service team at KashMediaHelp@gmail.com. We're here to help make sure your furry friends' goodies arrive safely and promptly!